social psychology

April 17, 2018

The No-Decision Workout

I had a rough night of travel last night. I accidentally left my driver’s license at home (I had stashed it in a pocket of my ski jacket this weekend and forgotten to retrieve it), which meant some hassle trying to get through TSA security without an ID. It was surprisingly easier than I expected – I showed them a credit card with my name on it and a prescription in my bag with my name and address, and then I just had to submit to a full pat down and search of my bags. But I had forgotten that …

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February 13, 2018

Running for Consistency Over Speed

Orangetheory_Mile_Challenge

Over the weekend, I loved reading this article about focusing on processes rather than outcomes. It made me think of what I’ve been doing with running lately. On January 1st, I started trying to maintain a running streak. Unlike my successful streak last summer, this time, the stakes were a little higher – I had to run two miles in a day for it to count. That ended up being a lot harder than just one mile! With one mile, I could bang it out without feeling like I had even gotten a workout in – it was just a …

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January 18, 2018

Travel Thursday: Fair is a Four-Letter Word

One of my favorite blog authors is Eric Barker, who writes thought-provoking and well-researched columns over at Barking Up the Wrong Tree. (He also recently published a book by the same name, if you prefer to do your reading offline.) And to kick off the year, he wrote a great post addressing a popular New Year’s resolution: This Is The Easy Way To Save Money: 6 Powerful Secrets From Research. I was enjoying the piece thoroughly, as I usually enjoy Eric’s writing. But it was the points around fairness that got me thinking about the airline industry. In the “Fair is …

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December 14, 2017

Travel Thursday: Setting the Upfront Tone for a Happy Customer Journey

It’s been a while since I’ve done a Travel Thursday post, but with the holiday break fast approaching, I thought it might be a good time to jump back in. This week: why is the airline industry so hated, and what can airlines realistically do about it? Flying is unfortunately not usually a pleasant experience, and some of that blame does fall on the airlines. Back in the golden age of flying (pre-deregulation), the government set ticket prices and amenities were plentiful. Spacious comfy seats, tasty food, exceptional service – all of these went away once airlines had to compete …

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October 18, 2017

To Be Successful, Start by Being Happy

Instagram_Stories_Westin_DTW

I recently read a fascinating interview with Amy Blankson of the UN’s Global Happiness Council. In it, Blankson notes that 90% of our happiness isn’t determined by genes or environment, but by our ability to be optimistic in how we view various situations. This was a huge epiphany for me. I don’t think my life has been any better in the last few months than it has been any other year of my life – but I’ve started focusing on all the things that make me happy and reframing the things that don’t. As a result, for the last few …

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